Our matcha has been sourced from a small, family-run farm in the beautiful hinterland of Kyoto, Japan, renowned for producing exquisite and premium quality ceremonial grade matcha that is rich in flavour and vibrancy, with a smooth and velvety mouthfeel. 

Matcha has a nuanced flavour, depending on the region, the level of quality and time of the year; however, there are significant differences between ceremonial grade and culinary grade. Lower grade matcha can often taste gritty with a dullness in colour. Whereas with ceremonial grade high quality matcha, you’ll experience a beautifully deep yet bright green that is earthy, has a nutty sweetness and pleasant umami ending. 

Yes, matcha does contain caffeine, however the caffeine content is considerably lower than coffee. 

Matcha contains an antioxidant called L-theanine which allows our bodies to process the caffeine differently - it allows for a slower, more steadier release of caffeine, which allows us to stay alert for longer, without the jitters. This is often why matcha is referred to as a “gentle” source of caffeine. 

Head to our blog where we’ve shared our step-by-step guide in preparing a delicious matcha, using a traditional ceremonial method. 

We strongly recommend storing your matcha in a cool, dry place in the tea canister your tea arrived in. During the warmer months, of if your home gets extra warm, you may wish to refrigerate your matcha to prolong its shelf life. The best before date of matcha is generally 6~12 months from date of milling, if unopened. However, once you’ve opened your matcha, we recommend that you enjoy it within 4-6 weeks.

As matcha is a consumable product and is perishable, unfortunately we are unable to offer any refunds, exchanges or credit notes.  

At Slow Article, we fully stand behind the products we offer and genuinely hope you enjoy them!

Our ceremonial grade Okumidori matcha is not certified organic, and we want to be absolutely transparent about that. We’ve carefully selected this matcha for its exceptional quality, smoothness, and naturally sweet, umami-rich taste profile.

That said, our matcha comes from a small, family-run farm in Kyoto, Japan, where traditional and sustainable farming practices are at the forefront of everything that they do. The tea plants are shade-grown and hand-harvested with care, ensuring the highest quality for a well-balanced and enjoyable matcha experience. 

All our one-off vintage pieces, kitchenwares, homewares and tools have been sourced, predominantly from Japan throughout our travels. All of our goods have been hand selected by us :) 

All our orders are shipped in biodegradable and/or compostable packaging where possible, packed with the utmost care and attention to ensure your package arrives safely, minimising the risk of damage or spoilage during delivery.

Once an order has been processed, the packages are generally packed and shipped within 1-3 business days.

Customer orders are sent via Australia Post and will be delivered within 2-6 business days. If you have selected Express Post, you will most likely receive your package within 1-2 business days. For some rural areas within Australia, it may take an extra day or two.

Please note that during busier period such as Christmas, dispatch and delivery times may vary due to increased order volumes. However, we will always strive to get your packages to you as quickly as possible.

We currently ship Australia-wide :)

We use Australia Post Standard Parcel and Express Post for all shipments. Once your order has been dispatched, you’ll receive an email with tracking information so you can easily monitor your package’s journey. If you have any questions or concerns, please always feel free to reach out to us directly.

For perishable and consumable products like our Slow Article Matcha and Loose Leaf Teas, we do not offer change of mind returns or refunds.

For non-perishable products such as homewares, kitchenwares, vintage goods, and other items, we do not offer refunds for change of mind. However, we may offer an exchange or credit note in certain cases.

If you receive an item with significant defects or damage, you are entitled to a refund, minus the shipping fees. Please email images of the damaged item(s) to hello@slow-article.com, and our team will assess the issue.

Please note, we cannot accept responsibility for damage that occurs during shipping or misuse after the item has been received.

For further details, please refer to our Refund and Shipping Policies. Or if you have any specific concerns about your order, please feel free to reach out to us directly.

We will usually process orders within 1-2 business days so if you realise that an error has been made in your order, please get in touch as soon as possible. Please contact us on hello@slow-article.com with your order details and provide us with the correct information.

If your package is shipped to the wrong address due to incorrect information provided at checkout, a re-shipping fee will apply for redelivery. We recommend double-checking your details to avoid any delays.

At this stage, we do not offer international shipping. However, we do hope to expand globally in the future - please be sure to keep an eye on our website, social media and other communication channels for updates!